SAP Solutions Provider
XRDigitech implements, migrates and supports SAP for mid-market and enterprise clients across the US, UK, UAE, Saudi Arabia and India — S/4HANA, Business One, SuccessFactors and BTP, delivered by consultants who stay through go-live and beyond.
Provider, partner or reseller?
The SAP market uses these words loosely. A reseller sells licences. A systems integrator configures modules. A solutions provider is accountable for the outcome: the process design, the configuration, the data, the integrations, the testing, the training and the system that still works twelve months after go-live.
That distinction matters most in the middle of a programme, when a decision has to be made between changing the business and changing the system. A provider that only sells licences has little reason to argue for the harder option; a provider that has to support the landscape afterwards does.
We work as the second kind. Every engagement is staffed with named consultants, a documented design decision log, and a support path that does not end at cutover.
- Assessment before commitment. Readiness, custom-code inventory and a costed plan before you approve a programme.
- Fixed scope where possible. Module sets and conversions priced against a defined scope, with change control rather than open-ended time.
- Clean core. Extensions on BTP instead of core modifications, so upgrades remain possible.
- Support after go-live. AMS retainers with SLAs, not a handover document and a phone number.
What we deliver
SAP S/4HANA
Greenfield implementation and brownfield conversion for finance, procurement, manufacturing and sales, with clean-core decisions made before configuration.
SAP Business One
Finance, sales, purchasing and inventory for small and mid-sized businesses that need standard SAP processes without an enterprise programme.
SuccessFactors and HCM
Employee central, recruitment and performance modules, integrated with payroll and the rest of your landscape.
BTP extensions and integration
Custom apps and APIs on SAP Business Technology Platform, and integration between SAP and CRM, HR, e-commerce or third-party systems.
ECC to S/4HANA migration
Readiness checks, custom-code remediation, data volume strategy and conversion with business sign-off gates at each stage.
Application management
Incident, change and release support with named consultants, documented transition and agreed response targets.
Where we have the deepest fit
Manufacturing
Production planning, bill of materials, costing and shop-floor integration — the modules where a generic configuration usually breaks first.
Retail and distribution
Multi-location inventory, pricing, purchasing and POS integration, with reporting that reconciles to finance.
Professional services
Project accounting, resource utilisation, billing and revenue recognition across entities and currencies.
Healthcare and regulated operations
Procurement controls, traceability and audit trails, delivered with our security practice where patient or personal data is in scope.
When companies call us
A programme that stalled
An implementation that ran out of budget, lost its lead consultant or reached go-live with modules switched off. We start with a short diagnostic: what is configured, what is tested, what the business will actually accept, and the shortest path to a working system.
ECC end-of-maintenance pressure
SAP's 2027 maintenance deadline forces a decision that many organisations have deferred for years. The question is rarely whether to move; it is whether to convert, reimplement or selectively restructure the landscape — and what that does to the business case.
Post-acquisition consolidation
Two or three ERPs, different charts of accounts and a board that wants one number. We map the entities, agree the target template and sequence the migrations so reporting stabilises early instead of at the end.
Support that costs too much for too little
A large retainer, slow tickets and no visibility into what the partner actually does. We take over the landscape with a documented transition, then report against agreed response targets.
Six questions to ask any SAP provider
- Who is accountable after go-live? Ask for the named team and the support model, not a promise of "ongoing partnership".
- How do you handle custom code? The answer reveals whether the provider is prepared to retire modifications or will carry them into the new system by default.
- What is out of scope? A proposal without exclusions is a proposal that will grow. Compare assumptions, not day rates.
- Can you show the assessment output? A real readiness report — custom object inventory, interface list, data volumes — is concrete evidence of method.
- Who does the configuration? If the people in the sales meetings are not the people on the project, ask who is.
- What happens if the deadline slips? A credible provider has a view on sequencing and a fallback plan, not just confidence.
How an engagement runs
1. Assess
Two to four weeks: process interviews, system inventory, custom object analysis and a costed plan. You get a decision pack you can take to a board.
2. Design
Blueprint per module, gap list, integration map and data migration approach, signed off by process owners before build starts.
3. Deliver
Configuration, extensions, data migration, testing and training, run in cycles with named business sign-off at each gate.
4. Run
Hypercare, then an AMS retainer covering incidents, changes, releases and small enhancements, with a quarterly service review.
How we price
Fixed-scope project
A defined module set or conversion, priced and dated against an agreed scope, with a change-control process.
Managed support
A monthly retainer for application management, sized by ticket volume and module coverage.
Staff augmentation
Named functional or technical consultants embedded in your programme, billed monthly.
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Frequently Asked Questions
What does an SAP solutions provider do?
A solutions provider implements, migrates and supports SAP software: it maps your processes to SAP modules, configures the system, migrates data, integrates other applications, trains users and then runs the landscape after go-live.
How is an SAP solutions provider different from a reseller?
A reseller sells licences. A solutions provider is accountable for the implementation outcome — design, configuration, data migration, integration, testing and post-go-live support. Ask any provider what happens in month thirteen.
Do you handle ECC to S/4HANA migration?
Yes. We run readiness assessments, custom-code analysis and remediation, data volume planning, and conversion through sandbox, development, QA and production with business sign-off gates.
Can you support SAP Business One for smaller companies?
Yes. We implement and support SAP Business One for small and mid-sized businesses that need standard finance, sales, purchasing and inventory without an enterprise-scale programme.
Which countries do you deliver in?
The United States, United Kingdom, UAE, Saudi Arabia and India, delivered from our offices in Sheridan, Isleworth, Sharjah and Gurugram, with on-site workshops during assessment and cutover.
Start with an assessment, not a proposal
Tell us your current system, the modules in scope and the deadline you are working to. We will come back with an assessment plan and an honest view of what the programme involves.