HCM & HRIS Upgrade & Support Services
Keep Workday, SAP, Oracle, and PeopleSoft HR systems current, compliant, and running — with upgrade projects and managed support from teams who do this every day.
HR systems don't stand still — and neither can your support
Payroll legislation changes. Cloud platforms ship new releases on their own schedule. Statutory updates, integrations, and security patches keep coming — whether your team has the capacity or not.
When HR platforms fall behind, the risk shows up in familiar places: payroll errors, failed audits, broken interfaces, and projects that keep slipping. Our HCM/HRIS practice exists for exactly this — keeping enterprise HR systems upgraded, supported, and audit-ready so people operations run without drama.
Four platforms, one standard of care
Workday HCM
Release management for Workday's twice-yearly updates, configuration and business-process reviews, regression testing, integrations, reporting, and ongoing managed support.
SAP HCM & SuccessFactors
Support and upgrades for SAP HCM (on-premise/ECC), payroll and time operations, and a practical roadmap for SuccessFactors adoption or hybrid HR landscapes.
Oracle — EBS HRMS & Fusion HCM
Oracle E-Business Suite HRMS upgrades and support, patch and localisation management, plus readiness and migration planning toward Oracle Fusion Cloud HCM.
PeopleSoft HCM
PeopleSoft HCM 9.2 upgrades, PeopleSoft Update Manager (PUM) image updates, tax updates and localisations, tools upgrades, and steady-state support. Oracle has extended PeopleSoft support through at least 2037 and continues delivering regular updates.
Upgrade projects that land cleanly
- Upgrade assessments — versions, customisations, and risk mapped before anything moves
- Release and update management — planning, sequencing, and change control
- Fit-gap and impact analysis across HR, payroll, time, and benefits
- Regression test planning and execution — including test automation where it pays off
- Data migration and validation across the upgrade
- Cutover, go-live, and hypercare with your payroll calendar in view
Day-to-day support, without the drama
- Managed support / AMS with clear SLAs and a named team
- Payroll-cycle support — parallel runs, reconciliations, and year-end
- Statutory and localisation updates across the regions you operate in
- Integrations and interface maintenance — HR to payroll, finance, and third-party tools
- Security roles, access reviews, and audit-ready documentation
- Monitoring, patching, and periodic health checks
A simple, staged way to start
1. Assess
We review your platform, customisations, and support gaps — then agree the priority.
2. Plan
A concrete upgrade or support plan with scope, timeline, and success measures.
3. Execute
Upgrade projects or transition to managed support — with weekly visibility.
4. Operate
Steady-state support, continuous releases, and quarterly service reviews.
Talk to an HCM/HRIS specialist
Tell us your platform and version — we'll outline what an upgrade or support transition looks like and the fastest path to stability.
Book a ConsultationDiscuss your HR system
Tell us your platform, version, and what's slowing you down — an upgrade, a support backlog, or payroll risk.
Related services & resources
- ERP services — implementation, integration, and migration
- ERP consulting — strategy and roadmaps
- ERP platform comparison — NetSuite vs Dynamics 365 vs Odoo
- AI automation & intelligent workflows — for HR and back-office processes
- Questions first? Contact us — we'll reply within a business day.
Frequently Asked Questions
Which HCM/HRIS platforms do you upgrade and support?
Workday, SAP HCM and SuccessFactors, Oracle E-Business Suite HRMS and Oracle Fusion Cloud HCM, and PeopleSoft HCM - from focused upgrade projects to full managed support.
Do you provide payroll-cycle support?
Yes. Payroll support is a core part of our managed services - parallel runs, reconciliations, year-end activities, and statutory and localisation updates, so payroll lands on time.
How do upgrades work across these platforms?
It depends on the platform. Workday ships updates twice a year; PeopleSoft delivers changes through update images that you apply on your own cadence; SAP and Oracle follow release and support-pack cycles. We plan each upgrade around your payroll calendar and change windows.
Can you help if our version is old or nearing end of support?
Yes - that is often where we add the most value. We assess where you are, what the vendor still supports, and the safest path forward: upgrade in place, re-platform, or a staged hybrid.
Do you also support integrations and reporting?
Yes. Interfaces to payroll, finance, and third-party systems, plus reporting and analytics support, are part of the service.
How do we get started?
Share your platform, version, and the biggest pain point - an upgrade, a support backlog, or payroll risk. We will come back with a short assessment and a practical plan.