AR Remote Support
Augment Your Frontline Workforceย
Remote Support for Anyone, Anywhere, Anytime
Provide realtime support for your customers or service technicians.
Imagine a factory worker in France repairing a production machine that was engineered and manufactured in Germany or Japan. Getting an expert on-site would take days with considerable cost. Using XRDigietch Assist AR, the manufacturerโs support expert can remotely guide the technician through the repair with augmented reality.
- Improve first-time fix rates, avoid unnecessary site visits, and reduce costs
- Prolong machine health with guided preventative maintenance
- Record support sessions for future training and knowledge transfer
- Decrease human errors and avoid machine downtime
- Help customers perform first-level troubleshooting
Imagine a factory worker in France repairing a production machine that was engineered and manufactured in Germany or Japan. Getting an expert on-site would take days with considerable cost. Using XRDigietch Assist AR, the manufacturerโs support expert can remotely guide the technician through the repair with augmented reality.
- Improve first-time fix rates, avoid unnecessary site visits, and reduce costs
- Prolong machine health with guided preventative maintenance
- Record support sessions for future training and knowledge transfer
- Decrease human errors and avoid machine downtime
- Help customers perform first-level troubleshooting
Benefits
Solve problems faster
Enable your service technicians and customers to get instant support from experts with interactive video support calls and minimize machine downtime.
Accelerate Knowledge Transfer
Onboard and train junior technicians quicker by enabling senior experts to guide them remotely and record important sessions for future training and faster knowledge transfer.
Innovative Business Models
Innovate and expand your Service Level Agreements (SLA) with AR-powered remote support. Digitize and optimize downstream services, such
Improve Processes and Operations
Improve processes and operations with dynamic, contextual information exchange through a collaborative peer-to-peer remote support AR session.
Stay Secure
All remote sessions are AES-256 bit end-to-end encrypted, complying with SOC2, HIPAA/HITECH, ISO/IEC 27001, ISO 9001:2015, and GDPR.e technicians and customers.
Reduce Costs
Reduce travel costs by minimizing on-site visits with remote expert help for service technicians and customers.
Travel AR
Travel Planning
Travel and Tourism with Augmented Reality
AR for a new level of hotel hospitality
Augmented reality travel apps provide unlimited opportunities to engage guests and drive bookings. Informational overlaid content displayed with videos, 360 tours, or even gaming interaction can motivate guests to check all-round room tours and engage with all your available services.
AR Restaurant Menu
Food and drink menu can also be displayed in a creative way, and easily turned into an advertising resource for social media. That could motivate a wider audience to have their own augmented experience at your restaurant with powerful positive word-of-mouth.
Sightseeing for fulfillment
Adding a layer of digital guidance, visual content, and even 3D characters for entertainment, to exact physical location, makes specific POI more informative and interactive for tourists. AR applications convert your mobile phone into your personal virtual tourist guide.
AR Retail
Augmented reality (AR) retail campaigns can be executed in and out-of-store, enriching customer experience in several ways, including virtual dressing rooms, magic mirrors, bogus windows, and via the most accessible tech of all โ smartphones, owned by more than 2.5 billion of the global population.
AR Navigation
Augmented Reality is now a Realityโฆ AR brings a new human interface to react to imagery in the userโs environment, especially in an environment the user is not familiar with. It can be difficult for users to locate an object thatโs not positioned onscreen, and a mobile AR app could help users navigate to those objects easier, and with a clearer direction to start.
Whatโs possible with AR Wayfinding
Make it easy for visitors to find their destinations throughout the route with a super-imposed pathway solution through the phoneโs camera. Great potential for smart buildings, retail, education, and any public use facilities.
Promoting anything within the real world when they point their phone camera to a location based on their proximity. With the XRDigitech wayfinding Services and AR plug-in, as an individual walks a retail environment for instance, the app could recognize a print catalog or a piece of furniture and then have virtual super-imposed animations (i.e. pop-ups, spaceships, talking coupons, live floating ratings, video ADs, etc.) emerge from the catalog and placed in the environment.
AR Navigation
Augmented Reality is now a Realityโฆ AR brings a new human interface to react to imagery in the userโs environment, especially in an environment the user is not familiar with. It can be difficult for users to locate an object thatโs not positioned onscreen, and a mobile AR app could help users navigate to those objects easier, and with a clearer direction to start.
Whatโs possible with AR Wayfinding
Make it easy for visitors to find their destinations throughout the route with a super-imposed pathway solution through the phoneโs camera. Great potential for smart buildings, retail, education, and any public use facilities.
Promoting anything within the real world when they point their phone camera to a location based on their proximity. With the XRDigitech wayfinding Services and AR plug-in, as an individual walks a retail environment for instance, the app could recognize a print catalog or a piece of furniture and then have virtual super-imposed animations (i.e. pop-ups, spaceships, talking coupons, live floating ratings, video ADs, etc.) emerge from the catalog and placed in the environment.
